Safe play,
happy kids
The health and safety of our customers and staff is our top priority at Trampo. Here's everything you need to know before your visit.
Inspections
Daily + weekly + yearly
Min. age
3 years
Staff
First-aid trained
Waiver
Required for all
Before you visit
What you need to know
Sign the waiver
Every customer must have a signed waiver before entering. Waivers must be signed by someone 18 years or older. Under-18s need a parent or guardian signature.
Arrive 20 minutes early
Please arrive 20 minutes before your time slot for check-in and safety briefing. No time extensions are available for late arrival.
Use the lockers
Secure lockers are available at every venue. Store your bags, phones, and valuables before you start jumping.
Dress code
What to wear
Do wear
- Comfortable clothes: shorts, joggers, t-shirts
- Trampo grip socks (purchased on arrival)
- Closed-toe shoes for wall climbing (trainers or sneakers)
- Tie back long hair
- Glasses at your own risk
Don't wear
- Shoes on the trampolines
- Dishdasha, skirts, or dresses
- Jewellery, sharp objects, or belt buckles
- Clothing with studs or metal buttons
Entry requirements
Age & height
Trampoline
Ages 3+, min 105 cm
Climbing Walls
Ages 3+, min 110 cm
Under 6
Must be accompanied inside the play area
Soft Play
6 months – 8 years
Health restrictions
Trampo does not individually assess each participant. We expect customers to self-assess or assess those they are responsible for, especially children.
- Pregnant women are advised not to participate in activities
- Active activities carry inherent risks such as twisted ankles
- If you have a condition that could be adversely affected, consult your doctor before participating
- Proof of ID may be required upon entry
Our standards
How we keep you safe
Equipment inspections
We conduct daily, weekly, monthly, and yearly inspections aligned with manufacturer specifications. Every year we complete a full health and safety audit.
Trained staff on every floor
Our team is trained in safety protocols, CPR, and first aid. Staff actively monitor all zones, guide participants, and enforce rules.
Hazard management
Comprehensive risk assessments for all areas. We have structured protocols for hazard identification, accident reporting, and incident follow-up.
Age-appropriate zones
Activities are separated into zones based on age and ability. Toddler areas have strict capacity limits and enhanced safety features.
While you're here
Rules on site
Jump within your ability and don't attempt advanced moves without experience
One person per trampoline at a time
Use attractions only as directed by staff
Follow height and age guidance for each zone
No food or drinks in activity areas
Report any injury or issue to staff immediately
A note for parents
Parents who are supervising (not participating) can enter the venue for free. A ticket is only needed if you want to jump or use the activities yourself. We provide comfortable seating areas with a clear view of the play zones.